Frequently Asked Questions
What is the venue capacity?
We can comfortably host 110 seated guests (or 85 if you’re bringing a DJ or band who insists on a small country’s worth of equipment).
For cocktail‑style mingling, we fit 175 guests.
The City of Baytown says our absolute max is 232, and we like to stay on their good side.
How do I book and submit payment?
Easy. Reach out through our contact form or send us an email.
To lock in your date, we require a 50% Date‑Hold Deposit — think of it as your “no take‑backs” fee.
The remaining balance (and Damage/Security Deposit) is due 14 days before your event.
Booking last‑minute (within 14 days)? You’ll need to pay in full at booking.
We accept Square, PayPal, and CashApp.
Heads up: Square adds service fees for credit/debit cards, because of course they do.
What is the cancellation policy?
Here’s the breakdown — and yes, we know it looks like a breakup schedule:
- Up to 14 days prior to the event, the client will forfeit 100% of the facility rental fee
- 15-30 days prior to the event, the client will forfeit 75% of the facility rental fee
- 31-45 days prior to the event, the client will forfeit 50% of the facility rental fee
- 46-60 days prior to the event, the client will forfeit 25% of the facility rental fee
Holiday or December event?
Cancellation forfeits 100% — Santa’s rules, not ours.
We highly recommend event insurance. It’s inexpensive, saves heartbreak, and keeps everyone from ugly‑crying later. Try:
- eventsured.com
- vensura.co
- wedsafe.com
If we manage to re‑book your date, we’ll refund you minus any difference in the new rental. We’re fair like that.
Is there a security deposit?
Yes, a security/damage deposit may be required and will be due with the final payment. Security/Damage deposits are refunded within 1–2 business days if all venue policies are met.
What is your policy on serving alcohol?
Bring your own booze — we love that for you.
But it must be served by a venue‑approved, TABC‑certified bartender or Event Insurance with Liquor Liability.
No self‑serve margarita fountains, no matter how fun they sound.
Do I need to have security?
If you’re hosting more than 80 guests, serving alcohol, leaving late at night… then yes — security is probably required until the party ends. This is Baytown after all.
Do I need event insurance?
We strongly recommend it.
It protects you from unexpected “oops,” “uh‑oh,” and “who did THAT” moments.
Your security deposit covers minor damage. Anything beyond that is on you or your insurance.
Providers like Eventsured and The Event Helper offer affordable coverage.
Without insurance, you’re responsible for all damages, claims, and incidents — even the ones caused by that cousin.
Can I decorate?
Absolutely — we love a glow‑up (not really). Just follow these rules:
• No nails, screws, staples, or anything that makes our walls cry.
• Anything attached must be pre‑approved.
• No rice, glitter, confetti, silly string, silk petals, or confetti‑filled balloons. (We’re still finding glitter from 2019.)
• Helium balloons must be secured. No balloon jailbreaks.
No balloons with foil confetti!
What is the process for cleaning up and final walk through?
Leave the venue as you found it.
All trash must be bagged and removed. If paying for trash removal, place all trash bags on the service street sidewalk.
When can I start setting up?
Setup begins at the start of your contracted rental time.
We try to make the space available ASAP, but if you’re worried about the clock, you can always tack on a few extra hours and keep things calm and chaos‑free.
Where do we park?
Street parking is available on Texas Avenue and Gaillard Street. In addition, lot parking is available south of the Town Square.